Training platform for retail staff
A mobile platform for training, onboarding and internal communications in a retail chain
Personal data operator under Federal Law No. 152-FZ
Listed in the Russian Software Register
Trusted by
Staff training that helps you sell more
Who it’s for:
- grocery retail
- non-food retail
- fashion retail
- DIY and electronics
- franchise chains
What it solves:
- speeds up onboarding for new sales associates
- helps quickly build courses on new products and promotions
- reduces the workload on line management
- ensures consistent work standards across the chain
Result:
Sales associates become productive faster and know the products and service standards better, while the company sees sales growth and lower staff turnover
by 20–50%
lower turnover
2x
faster time to productivity
3x
lower training costs
When it’s time to rethink how you train retail sales staff
New sales associates don’t know the product range well, and training can’t keep up with changes
Employees quit before they reach the required sales level
In-person training is resource-intensive and hard to scale
Store managers are overloaded with onboarding new hires
It’s hard to maintain consistent customer service standards across different cities
Information about new processes and changes doesn’t reach employees
Why retailers choose Talent Rocks
Talent Rocks is a mobile LMS platform for retail staff training that helps quickly train sales associates, cashiers, store administrators and frontline employees on the job. The solution brings together training, internal communications and employee engagement tools in a single corporate app.
Mobile for frontline employees
Sales associates take courses, training sessions and microlearning on their smartphones — in the store, at home or on the go.
- Step-by-step path
- Progress tracking
- Microlearning
Less workload for store managers
The system automates new-hire onboarding, course completion tracking and knowledge checks, taking the load off line managers
- Dashboards with statistics
- Tests, tasks, checklists
- Reference guides and knowledge base
Better customer service quality
Employees regularly study service standards, sales techniques and customer interaction scenarios.
- Standards training
- Quality marathons
- Training level tracking
Gamification and motivation for sales associates
Leaderboards, points, tasks, challenges and interactive formats help keep interest in learning high
- Personal ranking, new-hire leaderboard
- Competition between stores
- Marathons, challenges, tasks
AI assistant for employees
Helps quickly find information on products, promotions, service standards and tricky situations on the sales floor.
- Search across knowledge bases
- Links to documents and instructions
- Saves HR time
Training + communications
A training platform and a corporate portal combined in one system
- Company news
- Internal messenger
- Corporate communities
How Talent Rocks helps train retail sales staff
We got a functional and flexible tool that helps us carry out our plans and take employee training to a whole new level. New hires take courses at their own pace, and we receive a lot of positive feedback
Modis, fashion retailer and clothing manufacturer
Training Manager at Modis
- Sales associate onboarding 2x faster
- Fast training on new collections and promotions
- 87% training program completion rate
Training that truly solves business challenges
Try for freeFrequently asked questions
Yes, Talent Rocks is built for mobile learning. Staff can take courses and view materials right on their smartphones.
The built-in editor lets you create and update courses in minutes without help from an IT team or instructional designers.
The system automatically collects analytics, test results and knowledge assessments. A customizable analytics dashboard helps track onboarding and training levels across the entire chain in real time, and analyze and compare statistics for each store. Store managers see analytics only for their own store in the “Manager dashboard” in the app or on the web platform.
Talent Rocks is suitable for training at companies with 200 to 10,000 employees and works well for large distributed retail chains.
Talent Rocks supports a hybrid format: in-person training sessions, microlearning, mobile courses and practical assignments can be combined in a single corporate app.
The platform gives you a free library of ready-made courses on soft skills and communication, and the Talent Rocks team of edtech instructional designers will help build onboarding and training tracks tailored to your company.
Yes, you can. We understand how important it is to test a solution with a focus group before scaling it to the whole chain, so we offer a free trial of up to 30 days for a pilot project.
A Talent Rocks EdTech instructional designer will build a ready-to-use course from your materials and manuals, based on proven methodology and practice. We’ll adapt the content to your business goals and your team’s specifics, design a course structure that follows learning logic and drives engagement, and help you launch the course fast (from 2 business days) — without compromising on quality.
Ready-made sales associate onboarding program template
From the first shift to consistent sales.
- New-hire preparation checklist
- 30-day sales associate onboarding plan
- Ready-made tasks and pulse surveys
- First-day-in-store scenario
- Performance checkpoints
Talent Rocks is a training platform for retail staff that helps retail companies effectively train sales associates, cashiers, store administrators and sales floor employees.
The LMS platform suits grocery and non-food retail, fashion retail, DIY, drugstores and other retail formats. The system helps launch courses on the product range, service standards, sales techniques, promotions and new processes across the store chain.
Mobile learning lets staff take courses whenever it suits them, right on their smartphones. This is especially important for frontline employees who rarely work at a computer.
Talent Rocks helps automate onboarding for new sales associates, reduce the workload on store managers, improve customer service quality and ensure consistent work standards across the entire chain.
The platform supports microlearning, hybrid formats, in-person training, internal communications, gamification, analytics and real-time knowledge checks.